Company FAQ
The company behind the products.
Straight answers about MyFast.ai as a company: who founded and runs it, whether it is a real operating business, how your data is owned and protected, how reliable the service is, whether there are contracts, who we work with, and how to reach our corporate headquarters. For product-specific questions, see the main FAQ.
About MyFast.ai, the company
Who founded MyFast.ai and who runs it?
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MyFast.ai was founded and is led by Benjamin Heckendorf, Founder & CEO. Benjamin is 46 and has more than 25 years in the software industry, having built numerous businesses and software applications over his career. He has consistently been a first adopter — and often a creator — of new technology in the internet space, and that same instinct drives the company today. MyFast.ai is not an anonymous brand: there is a real, named, accountable founder behind every product. You can read more on our About page.
Is MyFast.ai a real, established company or just a website?
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MyFast.ai is a real operating company that builds and runs five live AI platforms: the Smart AI Voice Agent (agent.myfast.ai), the AEO Platform (aeo.myfast.ai), the GEO Platform (geo.myfast.ai), Website Development (website.myfast.ai) and the Grants Platform (grants.myfast.ai). A sixth service, the App Platform for custom AI-powered software, is announced and in development. It is led by a named founder, staffed by a real team, reachable at a staffed corporate headquarters line, and serves paying businesses across the United States.
When was MyFast.ai founded?
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MyFast.ai was founded in 2024 to bring enterprise-grade AI to businesses of every size — from solo operators to national and enterprise brands. It started with AI visibility and AI phone answering and has since grown to six services spanning website development, custom software and government grant matching.
What is the MyFast.ai mission?
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To democratize enterprise AI by building intelligent platforms that help businesses communicate better, get found by AI assistants, and grow faster. We believe every company — from startups to Fortune 500 — deserves access to cutting-edge AI technology, delivered done-for-you so owners can stay focused on running their business.
Where is MyFast.ai located and what areas does it serve?
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MyFast.ai operates a corporate headquarters reachable 24/7/365 at 1-888-321-9863 and serves businesses across the United States. Because every product is delivered in the cloud, there is nothing to install and no on-site visit required to get started.
How do I contact the MyFast.ai corporate office?
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Call the corporate headquarters at 1-888-321-9863 — the line is open 24 hours a day, 7 days a week, 365 days a year. You can also email [email protected] or use the contact form on this site, and a member of the team will respond within 24 hours.
What products does MyFast.ai offer?
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Six. The Smart AI Voice Agent answers every phone call 24/7 and books appointments around the clock. The AEO Platform runs 100+ real buyer searches across seven AI engines and reports where you are named or missing, then hands you a developer bundle of fixes. The GEO Platform is a done-for-you program that publishes citation-ready content to your own domain every month. Website Development builds full-stack, AI-powered websites, custom-quoted from $3,000, with SEO and AEO baked in and a monthly service plan that keeps the site hosted, secure and optimized. The Grants Platform matches your company to federal, state and municipal funding for free and writes a submission-ready 50-page proposal for a one-time fee. The App Platform, for custom AI-powered applications, is announced and not yet launched. Each is sold separately and works on its own.
Does MyFast.ai own or sell my data, or use it to train third-party AI models?
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No. You own your data. MyFast.ai does not sell customer data and does not use your data to train third-party AI models. Data is encrypted in transit and at rest, and is used only to deliver the service you are paying for. See our Privacy Policy for the full detail on what is collected, how it is used, who it is shared with, how long it is kept, and your GDPR and CCPA rights.
How does MyFast.ai keep my business and customer data secure?
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Security is treated as non-negotiable. MyFast.ai maintains SOC 2 Type II and ISO 27001 aligned controls, encrypts data end to end with 256-bit SSL/TLS in transit and at rest, processes card payments through Stripe (a PCI DSS Level 1 service provider) so card numbers never touch our servers, is HIPAA-ready for healthcare workflows, and is GDPR and CCPA compliant. MyFast.ai does not currently hold its own SOC 2, ISO 27001 or PCI certification — it operates to those frameworks and uses certified providers for payments. Full detail lives on our Security & Compliance page.
Is MyFast.ai HIPAA, GDPR and CCPA compliant?
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Yes. MyFast.ai is GDPR and CCPA compliant and HIPAA-ready for healthcare and medical practice workflows, and operates against SOC 2 Type II and ISO 27001 aligned controls, with card payments handled by Stripe under PCI DSS. MyFast.ai does not itself hold SOC 2, ISO 27001 or PCI certification. If your organization requires a specific agreement such as a Business Associate Agreement or Data Processing Addendum, contact us and we will walk you through it.
How reliable is the service — what is the uptime?
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The platform is built to stay up, targeting 99.9% uptime with 24/7/365 availability and the capacity to handle unlimited simultaneous calls, so you are never turning customers away because a line was busy. The AI Voice Agent answers every call, every hour of every day.
Are there contracts or long-term commitments?
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No. Nothing at MyFast.ai is sold on a contract or a minimum term. The AI Voice Agent has no contract. GEO has no contract and no minimum, though we recommend 90 days because AI models take 4–12 weeks to begin citing. AEO membership cancels anytime from your dashboard. Website Development is a custom-quoted one-time build with flexible payment plans available, and the monthly service plan that keeps the site running is month to month and cancellable anytime. Grants Platform registration and matching are free, with a one-time proposal package fee and a success fee only if you win.
What size and type of businesses does MyFast.ai work with?
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Everyone from solo operators to national brands and enterprise teams. Service businesses and professional practices — HVAC, plumbing, electrical, roofing, dental, medical, legal, real estate, automotive and personal care — alongside B2B, SaaS, e-commerce, franchise, multi-location and corporate organizations. The platform is multi-location and franchise ready, with auditable, evidence-based reporting for teams that need it.
Does MyFast.ai integrate with the tools I already use?
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Yes. MyFast.ai integrates with your calendar and CRM, and installs on your website with a single line of code that works on WordPress, Shopify, Webflow, Squarespace and custom stacks. There is nothing to rebuild — the products layer onto the site and systems you already run.
What makes MyFast.ai different from other AI visibility or answering services?
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Most vendors give you a findability score or a task list and leave the work to you, and most only sell one piece of the problem. MyFast.ai actually does the work, across the whole chain: Website Development builds the site AI can read, the AEO Platform opens the black box and hands you a done-for-you developer bundle, the GEO Platform publishes citation-ready content to your own domain every month, the AI Voice Agent answers the calls that result, and the Grants Platform finds public funding you may already qualify for and writes the proposal. It is done-for-you across the board, backed by a named founder accountable for the outcome.
Is MyFast.ai a website builder or app builder?
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Yes to both, as done-for-you services rather than DIY tools. MyFast.ai Website Development (website.myfast.ai) builds custom, full-stack websites for customers — frontend, backend, database and admin panel — with SEO and Answer Engine Optimization built in. The App Platform (app.myfast.ai) will build custom applications and software; it is announced and not yet launched, and custom application projects are scoped through the corporate team in the meantime. What MyFast.ai is not is a drag-and-drop website or app builder that you operate yourself — our team designs and builds it for you.
Still have a corporate question?
Call our corporate headquarters at 1-888-321-9863, open 24/7/365, or email [email protected] and a member of the team will respond within 24 hours.