Question 1

How quickly can I get started with MyFast AI?

Accepted Answer

As soon as the AI employee is deployed you will have measurable results and live statistics in your MyFast.ai back office. Our team handles the complete setup and training, so you don't need any technical knowledge. We integrate with your existing phone system, website, and calendar. Complete setup and onboarding are included in your subscription.

Question 2

What information do you need from me to set up the AI?

Accepted Answer

During onboarding, we'll need your business information including: services/products, pricing, common customer questions, your calendar preferences, website, product specification sheets, blog, employee conduct manual, and any other data or rules you want your AI employee to follow. Your AI employee will memorize all this information and use it combined with Chat GPT5 level reasoning.

Question 3

Do I need to change my phone number or website?

Accepted Answer

No! MyFast AI integrates seamlessly with your existing phone system and website. Your customers will continue using the same contact methods they're familiar with. We handle all the technical integration for you.

Question 4

Will my AI employee have a name?

Accepted Answer

Yes! Your AI employee will have a Name and be trained specifically on your business aspects. It's personalized to represent your business professionally in all customer interactions.

Question 5

What are the 14 powerful features included?

Accepted Answer

Every subscription includes: (1) Answer live calls, (2) Place outbound calls, (3) Send and receive text, (4) Send and receive email, (5) Social media interactions, (6) Missed call text back, (7) Lead acquisition, (8) Live appointment bookings, (9) Make sales, (10) Complex question answering, (11) Information distribution, (12) Real-time notifications, (13) Automate positive reviews, and (14) Database reactivation. All features work together seamlessly.

Question 6

How does the AI answer live calls?

Accepted Answer

Your AI employee can answer up to 500 simultaneous live calls, speaking with clients to accomplish any assigned tasks. It uses intelligent voice AI to handle customer interactions naturally, answer questions, book appointments, qualify leads, and more—all while you focus on other aspects of your business.

Question 7

Can the AI make outbound calls?

Accepted Answer

Yes! Your AI employee can place outbound calls to customers for surveys, offer coupons, call leads to set appointments, make sales, and transfer live qualified calls to you. It adapts to your sales flow and processes.

Question 8

How does missed call text back work?

Accepted Answer

When someone calls your business and you can't answer, your AI employee immediately sends a personalized text message within seconds. The message is customized based on your business and the caller's needs, capturing the lead and keeping the conversation going so you never lose an opportunity.

Question 9

Can the AI book appointments in my calendar?

Accepted Answer

Absolutely! Your AI employee integrates with Google Calendar, Outlook, and most popular calendar systems. It checks your real-time availability, books appointments, sends confirmations, and handles rescheduling requests—all automatically.

Question 10

How does the AI handle sales?

Accepted Answer

Your AI employee uses your company information and adapts to your own sales flow and processes to automate the sales process. It qualifies leads, answers product questions, overcomes objections, and closes sales while maintaining your brand voice.

Question 11

What is database reactivation?

Accepted Answer

This feature turns your outdated list of marketing prospects or customers into a fresh permission-based marketing list. Your AI employee contacts old leads and customers to re-engage them and bring them back into your sales funnel.

Question 12

How does the review automation work?

Accepted Answer

Your AI employee monitors all integrated platforms and automatically asks customers who had a positive experience for a positive review. This helps build your online reputation without manual effort.

Question 13

What is the current pricing?

Accepted Answer

We're offering Limited Batch Pricing at $1,999/month with unlimited usage and your price locked forever. This includes all 14 powerful features, complete setup, business-specific AI training, 24/7 availability, A2P compliance, unlimited conversations, all future feature updates, dedicated customer support, and priority support access. After this limited time offer, pricing increases to $2,999/month.

Question 14

What does 'price locked forever' mean?

Accepted Answer

Once you subscribe during the Limited Batch Pricing period, you lock in the $1,999/month rate for life. Even when we raise prices to $2,999/month for new customers, your rate stays at $1,999/month as long as you remain a subscriber. You'll also receive all future features free—forever.

Question 15

Are there any usage limits or hidden fees?

Accepted Answer

No! Your subscription includes unlimited usage—unlimited calls, unlimited texts, unlimited emails, unlimited conversations. No per-message charges, no overage fees, no setup fees. What you see is what you pay. We believe in transparent, simple pricing.

Question 16

Can I cancel anytime?

Accepted Answer

Yes, you can cancel at any time with no penalties or cancellation fees. We provide a 100% done for you solution with complete setup and training included.

Question 17

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through our secure Stripe payment processing. Your payment information is encrypted and secure.

Question 18

How is MyFast AI different from other chatbots?

Accepted Answer

MyFast AI is the only 'Always Learning' Intelligent AI Employee. While other companies offer Scripted (FAKE) AI chatbots that follow rigid scripts, we deliver a true AI employee with Chat GPT5 level reasoning and problem-solving skills. Your AI learns and adapts specifically to your business, making intelligent decisions rather than following pre-programmed responses.

Question 19

How accurate is the AI's information?

Accepted Answer

Extremely accurate! Your AI employee is trained specifically on your business information and maintains 100% consistency. Unlike human employees, it never forgets details or gives incorrect information. It memorizes your website, product specs, policies, and procedures. If it's unsure about something, it knows when to escalate to you.

Question 20

What types of questions can the AI answer?

Accepted Answer

Your AI employee can handle complex question answering about your services, pricing, availability, location, policies, product specifications, and business processes. It understands context and can handle complex multi-part conversations with human-like intelligence.

Question 21

How does the AI learn about my business?

Accepted Answer

During setup, your AI employee is trained specifically on your business aspects. We use your website, product specification sheets, blog, employee conduct manual, service information, common questions, business processes, and any other data you provide. Your AI employee memorizes this information and combines it with advanced reasoning capabilities.

Question 22

What happens if the AI can't answer a question?

Accepted Answer

Your AI employee is smart enough to know its limits. When it encounters a question it can't handle confidently, it immediately sends you a real-time notification and can seamlessly transfer the conversation to you. This ensures your customers always get the right answer.

Question 23

What platforms does MyFast AI work with?

Accepted Answer

MyFast AI works across multiple channels: phone systems (for live calls and outbound calling), SMS/text messaging, email, website live chat, and social media platforms. It integrates with Google Calendar, Outlook, ticketing systems, and most popular business tools via webhook.

Question 24

Is MyFast AI secure and compliant?

Accepted Answer

Yes! We're built with enterprise-grade security and are fully A2P (Application-to-Person) compliant for messaging. All data is encrypted and we follow strict privacy protocols. Your business and customer information is completely secure.

Question 25

What is your system uptime?

Accepted Answer

We maintain 99.9% server uptime with 24/7 AI availability. Your AI employee is always online, never calls in sick, never takes vacation, and is ready to handle customer interactions at any time, day or night.

Question 26

Can the AI handle multiple customers simultaneously?

Accepted Answer

Absolutely! Unlike human employees, your AI employee can handle up to 500 simultaneous conversations. Whether it's calls, texts, emails, or live chats—every customer gets an immediate, personalized response. No more missed opportunities due to being on another call.

Question 27

Does it work across different time zones?

Accepted Answer

Yes! Your AI employee has multi-timezone support and handles customers across different time zones with localized responses. It works 24/7, so customers in any timezone get immediate assistance.

Question 28

What results can I expect?

Accepted Answer

Based on real client results: 95% missed call response rate, 340% increase in qualified leads, 78% appointment booking success rate, and significant revenue growth. Most businesses see measurable ROI once deployed, with instant results appearing in your MyFast.ai back office dashboard.

Question 29

How do I track performance?

Accepted Answer

You get access to your MyFast.ai back office with live statistics and detailed analytics. Track missed calls captured, leads generated, appointments booked, conversations handled, customer satisfaction, and more. You'll see exactly how your AI employee is impacting your business growth in real-time.

Question 30

What if I don't see results?

Accepted Answer

We're confident you'll see results from day one with our 100% done for you solution. Our team works with you to optimize performance and ensure you're getting the maximum benefit from all 14 features.

Question 31

Can MyFast AI help with lead scoring?

Accepted Answer

Yes! Your AI employee includes lead acquisition and automatically scores and prioritizes leads based on quality and buying intent. It qualifies leads through intelligent conversations and sends you real-time notifications about hot prospects.

Question 32

How does it help reduce no-shows?

Accepted Answer

Your AI employee sends automated appointment confirmations and reminders via text, email, and calls. It can also handle rescheduling requests automatically. Clients have reported up to 60% reduction in no-shows.

Question 33

What kind of support do I get?

Accepted Answer

You get dedicated customer support with priority support access. Our team is available during business hours and average response time is under 2 hours. Complete setup, onboarding, and business-specific AI training are all included in your subscription.

Question 34

Do I need technical knowledge to use MyFast AI?

Accepted Answer

No! We handle all the technical setup and integration. You don't need any technical knowledge. Our team guides you through the onboarding process step by step and trains your AI employee on your specific business.

Question 35

What if I have technical issues?

Accepted Answer

Our support team is here to help with any technical issues. Most problems are resolved quickly, and our system maintains 99.9% uptime, so technical issues are rare. You also get priority support access as part of your subscription.

Question 36

Can I customize my AI employee's responses?

Accepted Answer

Absolutely! During setup and anytime after, you can provide additional information, rules, and guidelines for your AI employee to follow. It adapts to your brand voice, sales processes, and business-specific requirements.

Question 37

How do I get started with onboarding?

Accepted Answer

After subscribing, you'll receive access to schedule your onboarding session. Our team will guide you through providing your business information, setting up integrations, and training your AI employee. Then, as soon as deployment is complete, you'll see instant results.

Frequently AskedQuestions

Getting Started